This is my second time with this problem. And in keyboard settings, I am unable to adjust the modifier keys, as I can with other keyboards. I have Windows 10 in my laptop, and I am using Microsoft Surface Bluetooth mouse from quite a long time. The Microsoft Surface Pro 7 has a special removable keyboard. Initially, I had connectivity issues when setting up and while using the keyboard. Yes I switched on the Bluetooth discovery through the control panel. The keyboard still attaches, but now protrudes, and the plastic appears prone to damage in this configuration. After the uninstallation is complete, reboot your computer. Method 2: Perform a two button shutdown. I can now kick off the task sequence and the image is correctly applied, however, when the Windows 10 Autopilot OOBE starts, keyboard and touchpad are not responsive. I purchased this keyboard to replace a Microsoft Natural 4000 Keyboard. Solution 5 – Reinstall Bluetooth drivers. The keyboard works fine on an andriod tablet but not with the windows computer. Sometimes, all you need to do is disconnect and reattach the keyboard cover to solve any problems with it. on that. The issue is well illustrated in WindowsUnited’s picture below. This allows you to quickly convert the tablet into a laptop or vice versa. They were connected fine and were working, w hen I tried today, neither device could be seen by Win8. They sent me a keyboard, which did not fix the problem, then out of nowhere, the keyboard just started working again. Seems to be an ongoing and unresolved issue. They made me reset my Surface which was a painful process, and it did not fix the problem. Microsoft Surface Laptop 3, i5 1035G7 8GB, 256GB SSD, Windows 10 1909 and with Lubuntu 20.04.1 the keyboard and trackpad don't work. This is not a common problem, but when it happens, either some or all keys stop working (depending on the situation), or features of the keyboard such as b CNET staff Sept. 2, 2009 3:14 a.m. PT Some faulty files or configurations on your system can result in Surface keyboard not working, while resetting your device can help you clear them. Then I have to struggle to unpair it and then pair it again, and it is showing connected but still not working. If you have a new Surface Arc Mouse, old school IntelliMouse Explorer 3.0, or a Sculpt Ergonomic Keyboard from Microsoft you will want this app to enable even more features. Ask Question Asked 12 days ago. The backlights of the keyboard still work, however the keys nor the touchpad do. I played around with a bluetooth headphone iI have and i was able to connect the keyboard to the computer after i connect someting else to the laptop first. The keyboard would sleep often and wouldn't wake up. However, it is now possible that the keyboard may not … Lubuntu + Microsoft Surface Laptop 3 - Keyboard and Trackpad Not Working. My keyboard cover stopped working all of a sudden and I'm not sure why. Everything worked out of the box great except for one thing: Microsoft Surface Ergonomic Bluetooth Keyboard. BUt the keyboard still doesnt stay connected and responsive. Hopefully Windows will detect the Keyboard. To use Microsoft Modern Keyboard with Fingerprint ID, your PC needs to be running Windows 10 Anniversary Update or newer, and have Bluetooth 4.0 LE or newer. The initial issue was the keyboard and mouse not working in WinPE. You are unable to type anything in the address bar. If a reset resolved the issue, this means that something changed in your Surface’s software that caused the Type Cover or Keyboard to not work. The keyboard attachment uses a proprietary connector to connect the keyboard to the Surface Pro. On the Surface Go however it appears the keyboard connector is not symmetrical, meaning the magnetic connectors and guide bar do not fit in properly when reversed. Troubleshoot problems with Surface Keyboard, Surface Ergonomic Keyboard, and Microsoft Modern Keyboard with Fingerprint ID Before you begin, get the latest updates In many cases, downloading and installing the latest updates for Windows and your Surface will fix the issue. It wasn't until a co-worker recommended that I try purchasing a separate Bluetooth LE (Low Energy) dongle. It also shows up in the bluetooth list with the bluetooth icon, rather than a keyboard icon like other keyboards. The Microsoft Bluetooth® Keyboard features time-saving shortcut keys and pairs with your laptop via Bluetooth. Find helpful customer reviews and review ratings for Fintie Microsoft Surface Pro 6 / Surface Pro 5 / Pro 4 / Pro 3 Type Cover, [7-Color Backlit] Ultra-Slim Portable Wireless Bluetooth Keyboard with Trackpad and Built-in Rechargeable Battery, Gray at Amazon.com. Check out Microsoft Surface Type Cover Keyboard Black(not Included with The Device) reviews, ratings, features, specifications and browse more Microsoft products online at best prices on Amazon.in. Find Bluetooth, and click Run the troubleshooter. I have Linux Lite 3.2 64-bit installed in an Intel NUC6i5SYK. Operating system: Windows 10: Works with Bluetooth Smart Ready Device with Human Interface Device (HID) support, Mac OS 10, Android 5.0, Android 4.4.4, Android 4.2, iOS 9, iOS 8 Top-line system requirements: Requires a PC that meets the requirements for and has Windows 10 Surface devices: Surface Pro 4, Surface Book, Surface Studio [Windows 10 Fix] Keyboard Input Not Working in Microsoft Edge, Start Menu, Cortana and Lock Screen - Last updated on December 16, 2017 by VG. Follow further on-screen instructions. Linux lite seems to pair the keyboard correctly as you can see from the output of bluetoothctl info: [bluetooth]# info F1:8D:75:97:13:1B Device F1:8D:75:97:13:1B 3) Reconnect your keyboard. Once I did, I was golden. Samsung slate (retail not build) Windows 8 CP. Restart your computer. 2) Restart your Surface. the enter key does not submit the number. The Microsoft Surface Bluetooth Keyboard is by far the best keyboard I've used. Click OK to remove the driver. It is Ebay or nothing if the keys don't just fix themselves. But once a month, it suddenly stops working. This is now fixed, I updated the boot image with the Surface Laptop drivers. 1st time I called Microsoft and spent hours on phone. To fix the issue, it’s advised that you reinstall the keyboard drivers. I made sure the attachment point was cleaned and did all of the tips on the help page such as cleaning with alcohol and shutting down. So somehow Apple has managed to get a Bluetooth keyboard working just fine. If this method works for you, you will be able to use your keyboard now. Same issue as others. Unplug the keyboard, and leave it off for some time so that your Surface recognizes that your keyboard is disconnected. 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